PCWorld reliability survey

Quote from the article:

Here's the mile-high view of what we found.

• Put simply, products made by Apple, Asus, Brother, and Canon are typically reliable and well supported.
• Products made by Dell and Hewlett-Packard often aren't, especially if you're a home user.
• Laptops are slightly more reliable than before, and have fewer serious problems than desktops.
• Business PC customers are generally more satisfied than their consumer counterparts.